Effective date: August 18, 2026
1. What information do we collect and how do we use it?
When you place an order, fill out a form, upload files, use our repository, or contact us, we collect the information you provide, such as your name, company, contact information, case or request details, and documents you choose to submit. Our website host and service providers may also process technical information needed to operate and secure the site, such as your Internet Protocol (IP) address, browser type, device type, and access time.
How do we use your information?
We use information to:
We do not use phone numbers collected through this site for marketing or promotional purposes. Phone numbers submitted via the Contact Form will be used only to respond to specific inquiries. We do not share mobile opt-in information or phone numbers with third parties for marketing purposes. Any phone numbers collected are used solely for business-related communications, such as scheduling, job updates, and project coordination.
2. Consent
How do you get my consent?
When you provide personal information to place an order, complete a transaction, upload records, or request assistance, you consent to our using that information for the specific purpose for which you provided it. Optional website analytics require a separate choice in our cookie notice. If we request information for another purpose, we will explain that purpose and provide a choice where required.
How do I withdraw my consent?
You may withdraw an optional consent by contacting us. You can also change your analytics choice at any time by selecting the small “Cookie choices” button on this website.
Google Analytics is optional. It loads only after you select “Allow analytics” and may collect pages visited, referral source, approximate location, and device or browser information. Advertising storage and personalization remain disabled.
Declining analytics does not prevent you from browsing the site or placing an order. You can change your selection at any time using the “Cookie choices” button.
4. Disclosure
We do not sell personal information. We may share information with service providers that help us operate the website and deliver requested services, or when disclosure is reasonably necessary to comply with law, enforce our policies, or protect rights, property, or safety.
5. Third-Party Services
We use service providers including Google Analytics for optional website measurement, Zoho Forms for online forms, and Box for secure file transfer and repository access. Each provider processes information relevant to its service under its own privacy terms. Please use the designated secure upload option, rather than the general contact form, when sending records or other sensitive documents.
Links to third-party websites and applications are governed by those providers’ privacy policies. We encourage you to review those policies before providing information.
6. Security
We use reasonable administrative and technical safeguards designed to protect personal information. HTTPS helps protect information while it is transmitted to or from this website, but no method of electronic transmission or storage can be guaranteed completely secure.
7. Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@larecordscopy.com or by mail at Los Angeles Records Service, 10073 Valley View St., Ste. 221, Cypress, CA, 90630
